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Customer Service

Delivery and Shipping

Which resorts do you deliver to?

We will happily send your gift to any Disney resort, as well as select resorts in our delivery footprint.

Do you deliver outside of the Disneyland Resort?

We deliver to a small radius outside of the Disneyland Resort, our good neighbor hotels. Gifts sent to local hotels will be delivered to the front desk.

Will my gift be delivered to my resort room?

We deliver gifts to your resort room between the hours of 4:00 and 6:00 PM. Our In-Room Celebrations are set up in your resort room, once available, between the hours of 10:00 AM and 5:00 PM.

Can I set up a specific delivery time?

Guests requiring a specific time of delivery should contact a Dream Maker at 714-781-4438.

Guest Service

What is your cancellation policy?

Most orders may be cancelled with 48 hours notice. Orders that include personalized items may not be cancelled.

Product Information

Do you sell fresh baked cakes?

Yes! You can order a fresh baked cake through our vacation planning team by calling 714-781-4438.

Do you sell chocolate covered strawberries?

Yes, you can contact our vacation planning team at 714-781-4438 to make arrangements through room service.